Originally Posted by randyqx
if i have a ua rlo for two of us flying, but with two different last names, how do i use it with the pnr/itinerary retrieval? i can get galileo to work for a one-person rlo, but not for the ones where my wife and are on the same rlo and she uses her last name.
I am not sure Galileo PNRs, but I do know that for Sabre PNRs, in such cases, you can use the last name of either PAX.
BTW, was the 2 PAX booking made directly with UA (and the "one-person rlo" booking made via some other source, e.g. a TA)?