Originally Posted by edgewood
do you or the employee have experience being walked?
you should expect, at a minimum, tonites room, free
transportation to and from the new hotel (assuming the employee is coming back to the QCH for tomorrow nite)
an upgrade when he/she checks in tomorrow- or at the least lounge access if one exists
then you turn on your charm and your negotiating skills-
how about-"this really screws up my meeting schedules for tomorrow, can i get coupons for 2 free nights systemwide?"
(i got this in MPLS- they originally only offered one but i insisted on 2)
dinner? breakfast? cocktails?
be nice, but ask- be proactive not reactive
but just resign yourself to not staying at the QCH tonite!
Thanks! I went down to CI armed with your ideas. I told them I was Gold (here in Canada for some reason it's a big deal) and told them the whole purpose of this trip he needed to be in the same hotel.
They then found a room on the club floor and ponyed up some Breakfeast coupon.
Thanks FT'ers!