Join Date: Jun 2004
Location: SCL, MCT, LGW and a variety of 1W lounges in between.
Programs: BA Mucci (Seigneur et Ingenieur des Appareils Volants (Gold)), QF (WP and LTG), AA EXP, GF Gold
Posts: 3,931
Wonderful BA ticket desk staff.
Originally Posted by rkenyon
I wonder how BA handles these exceptional traffic situations with 'normal' unrestricted economy tickets. It does make me laugh sometimes when you see people complaining that they got held up in traffic when everyone else seems to have made it on time.
However, there are situations when half a flight is held up in traffic (as I believe is was like this morning), what happens then?
Do they make any attempt to help out by re-booking, or is it 'tough t*ts, you should have bought a flexible ticket'?
Cheers,
Rick
BA LGW generally know what is happening on the major transport infrastructure around London M23 and M25. If they accept your excuse, the story checks out and it was beyond your reasonable control, then you should be OK with an inflexible ticket. Be nice to them, they are not easyJet employees.
Last edited by spotwelder; Jul 1, 2005 at 4:41 pm