Originally Posted by thegingerman
Thanks Sam. Let me clarify that I'm not very concerned about waiting times, but more concerned about WHERE my call will be routed and WITH WHOM I will be speaking. I would suspect there are some very good call centers and some not so good ones. How do I get the best call center?
Thanks.
Sorry about that, Gingerman.
I'd have to defer to some of the other folks here who are more well-educated than myself.
/s