FlyerTalk Forums - View Single Post - Pax rebooking system goes automated.
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Old Jun 29, 2005 | 4:22 pm
  #6  
HereNow...
 
Join Date: Dec 2004
Location: YGK
Programs: AA Plat/1MM, AC Basic (ex E, SE, VIA, Marriott, SPG, Hyatt, Hilton
Posts: 529
This will be Aeroplan, right?

I was at my desk last week -- cellphone (why not my main number? ) rings, Aeroplan calling to let me know 2 of 5 of my family's reward tickets (yes -- all separate -- don't ask ) on July 11th have had a 30 minute change in departure time. While he was reading this to me, PDF files arrives in my Inbox with a new e-ticket for the 3 he knew about PLUS the other 3!

Electronic system works great, wonder when they will drop the useless phone call?

Whoa -- I just said something nice about the AC IT system!
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