This will be Aeroplan, right?
I was at my desk last week -- cellphone (why not my main number?

) rings, Aeroplan calling to let me know 2 of 5 of my family's reward tickets (yes -- all separate -- don't ask

) on July 11th have had a 30 minute change in departure time. While he was reading this to me, PDF files arrives in my Inbox with a new e-ticket for the 3 he knew about PLUS the other 3!
Electronic system works great, wonder when they will drop the useless phone call?
Whoa -- I just said something nice about the AC IT system!