Originally Posted by SamZeb
From what I understand, as soon as you enter your MP number, you're routed to the appropriate line based on your status. As a 1P, I generally have not experienced more than a minute or two delay, at most times of the day.
/s
Thanks Sam. Let me clarify that I'm not very concerned about waiting times, but more concerned about WHERE my call will be routed and WITH WHOM I will be speaking. I would suspect there are some very good call centers and some not so good ones. How do I get the best call center?
Thanks.