Originally Posted by tanda_raho

I was at a residence inn recently which was overbooked. They told me the only other option was to walk me to the Holiday Inn Express down the street and that all Marriott properties in the city were sold out. They asked me and a colleague to share a 2 bedroom suite. It was late at night, so we obliged. The next day I talked to the assistant manager about the $100 reservation guarantee for elite memebers... but I wasnt sure if this was for full service only or if it was for platinums only. She produced this chart that said Gold and Platinums who dont get their reservation guarantee at a Residence Inn get only $50 in compensation. She said she could either give me a $50 marriott bonus bucks that could only be used at RI or lower cat properties or 15,000 rewards points. I took the 15k rewards points, and they actually filed to my account within 5 days!

My questions are, is it $50 or $100? Is this compensation supposed to be in cash or bonus bucks? Is 15k points a standard alternate compensation? Which do you think is a better deal?