FlyerTalk Forums - View Single Post - Platinum Guarantee Question
View Single Post
Old Jun 28, 2005 | 1:07 pm
  #9  
mikeef
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Aug 2001
Location: Finally back in Boston after escaping from New York
Posts: 13,683
Here's one I haven't seen: Card offered at check-in, but points never show up in account. Does this fall under the Platinum Guarantee? After all, you have already checked out of the hotel before you know that the points didn't post.

Happened a while ago to me--the Platinum Line offered me an extra 1,000 points, which seemed pretty fair.

Mike
mikeef is offline