<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Steve M:
Is this really true? I know we're all upset up HoKeY, but if you decide to buy a HKY fare, or a lower fare and pay the upgrade surcharge, are they really that difficult to get? Considering the number of people that are firm about not playing the new game, it would seem that BF upgrades would actually be easier to get these days</font>
Steve, that is absolutely ludicrous! If a product is scarce, you can make it widely available every time by dramatically raising the price! (from ECON 201) That isn't a solution!!!
But to claim that one can get an upgrade with an "AllPass Reward" is downright deceitful when one is limited to $1000-1500+ fares!
Now, let's look at the competition...DL excluded, they're even worse than CO! AA upgrades on all published fares, UA restricts upgradeable fares, but much less severely, much like CO's pre-HoKeY fares. And if you lose out on the upgrade, you get either AA's MRTC or UA's E+. What do you get with CO???...gangrene of the gluteus maximus!!!
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">This is confirmed second-hand by someone who posted here about speaking to a OnePass higher-up who said that the complaints from customers not being able to get BF upgrades have gone essentially to zero.</font>
Uh, huh! And Larry Kellner stated that CO offers "a very comfortable coach product."
If you keep taking CO press releases as fact, we're gonna get nowhere!!!
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"Read my lips! No more benefit cuts!"...Gordon Bethune