FlyerTalk Forums - View Single Post - Continental Eliminates Travel Agent Commissions
Old Mar 20, 2002 | 4:59 pm
  #26  
bry99
 
Join Date: Jul 2001
Location: CRP
Posts: 614
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ColombianoNtx:
Well, my thought is... if by cutting the commissions to the TA's, and we end up paying a commission out of our pockets to those TA's, that alone will be an "incentive" for the budget minded to use continental.com.</font>
This assumes the budget minded will try Continental.com before they try other airlines' web sites. I think this will benefit the budget carriers, whose reputation will cause many travelers to call them first. Of course, I may be wrong - cutting the TA's out of the loop may also result in an increase in market share for the dominant airline in hub cities because it will be harder for customers to shop around.
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