Originally Posted by Jannarama
There's a 2 month lag time for the Membership rewards points info vs. the card statement info when you are looking at a paper statement. The first month they are pending, then the next month they are posted (or forfeited due to payment not on time or in full according to the terms/conditions of the program).
If you log online with a username and password, you should be able to see MR info in current time, not the 2 month lag. And the system updates about every 30 days.
Points can be accelerated if there is a payment being shown. But the accelerated points have to be used when they are accelerated.
Actually, I believe on-line shows "pending" which is a 1 month lag... so a May card statement would contain your March MR statement, and pending points during the month of May would reflect April MR points.