Even more reason to restrict upgrades -

Again, if people are willing to pay, why wouldnt they?

Dont know about you, but all my recent flights have been jam packed.

You will agree, the times today are part of CO's problems. I read a great article some months ago - I think it was in the Economist, that detailed the general state of the airline business since its dawn.

The crux of the article was that the airline business is a crappy business to be in. In recent times, most of the money these airlines have made was in the .com boom and stakes in things like pricline.com held by the airlines.

Dont get me wrong, the present situation is not a pleasant one. But I again humbly suggest that you talk with your money, not with funny acronyms.

The past is irrelevant - do business with any organization and you will find that it has problems handling its success - few exceptions not-withstanding.