You have every right to complain. I did not say you cant.

Just that what good do you think it will do you? You still spend time on the airline I presume and there is something that holds you back from leaving.

I guess I dont understand why you are willing to torment yourself that way. If upgrades suck, then switch airlines and build things back up.

There was time when NWA was king of the hill and some say it is now CO. Other than GE and P&G, very few businesses stay on top over many years.

Gordo can just as easily tell you, "well, you helped us get from worst to first, now help us get through these tough times as our decisions in the past with upgrades have impacted us significantly and we need to straighten things out."

In any event, I dont think CO is running an entitlement airline. It is a business to make profit, and I still believe that all the funny cracks one makes about HoKey, et al, does not matter, if their planes are full.