Originally Posted by ANDREWCX
... I am told that when she checked in the agent told her that she wasn't able to upgrade with someone elses miles so she was in Economy.
Is this correct - ...
The Agent was
NOT correct!
I would not mind betting your aunt was being "fobbed off"!
Please consider the following from the "... Program - Terms & Conditions" (I have
underlined relevant parts):
Originally Posted by Definitions
...
'Award' means any Qantas,
oneworld Alliance Airline, Airline Partner or Non-airline Partner product or service which has been nominated by Qantas or the relevant partner as eligible to be obtained by a Member redeeming Points through Qantas Frequent Flyer, including an Award Certificate, an Award Flight, or a
Flight Upgrade; ...
...
'Eligible Family Member' of a member means any person the Member can demonstrate, to the reasonable satisfaction of Qantas, as being related to that Member in any of the ways described below:
Originally Posted by 12. Redeeming Points for Awards
12.1 ...
...
12.3 Members may assign Awards that they obtain through Qantas Frequent Flyer to their Eligible Family Member. ...
Last edited by serfty; Jun 23, 2005 at 11:30 pm