When I called today to check on my upgrade, I asked for a supervisor. Talked to Miss Grayson who assisted me with my upgrade. She also told me that there was a conference call on Tuesday night about EUA with managers from Tampa, Houston, and Salt Lake. It also included Larry Kellner (president of CO) and it reportedly lasted from 3pm until 7pm. Miss Grayson said that Mr. Kellner gave a 48-hour ultimatum to get the EUA fixed, or take it down completely, and "quit ticking off" (his words quoted by her) CO customers.
I'll bet there are some folks in IT putting in voluntary unpaid overtime tonight, whattaya bet????