Originally Posted by nmenaker
Why not wait a few weeks, month and then try a new small order? My guess, ScottC, is that you were ordering the latest, greatest whizz bang new mobile phone with EDGE and live video and BT, 802.11a/b/g/n, and it probably wasn't even released from the manufacturer yet, and they hadn't built it enough into their system or trained their people?
:-)
You'd think so
But it was a case for my wife's SDA and a headset adapter for a Dell Axim. I needed a case for the SP3i, and they sent one for the SP3. The sales guy kept going on and on that these 2 are the same yadda yadda yadda.
Of course I'll order again in the future, perhaps after 6 or 7 months but my problem was that they messed up over and over again. I run into bad vendors every single day, they mess up once and fix it. Expansys messed up, and then messed up again and repeated this process 5 times. I like the fact that they are growing, but they need to understand that you can never grow if you piss off your existing customers...