In the past I've always enjoyed using Expansys, and spent any 1000's with them.

Recently things have turned for the worse, they seem to be growing too fast in the US (they recently purchased Mobileplanet).

My previous order was the final one for me, they have become totally useless.

It took them 8 weeks to send the product, one item was out of stock when we placed the order so the whole thing was put on hold, when the first item came back into stock the other three were now out of stock. I called and complained so they promised a partial shipment; 3 weeks later still nothing. I called again, and some yahoo actually said OH, so you want the partial order SHIPPED?

Finally got part one of the order. Part 2 was a big problem, as they sent the wrong thing. It took me 35 minutes on the phone to convince them that it really was wrong, they tried everything they could to shut me up, but after I faxed them the manufacturers information on the product they agreed to let me RMA it. We are now 4 weeks down the line and I still don't have a refund, I called them today and was promised they would work on it, IF their email was working again

Shame to see such a good vendor go downhill this fast