Originally Posted by Volvic
My 563 bonus miles are now gone from the online statement.
Now I can see the past months activities flight by flight and since April they are based on standard FD, in May on FP rules even if I not used such a card and in June they are following FB rules.
i thought FD literature clearly said FB cards / terms will apply from 6th June '05. My award miles for May '05 flights have been reduced by 25% bonus miles, i.e. I recd. FB 75% instead of FD 100%. Any idea how to claim the balance 25%?