Originally Posted by ropmot141

my concern is that BA make a big thing about the arrivals lounge being part of the CW or FIRST experience, yet neglect to point out (unless you happen to stumble across the link that dnw provided - thanks!) that they might well be closed. So if you've been looking forward to a shower/change of clothes after effectively being promised it, you will be disappointed.

I think BA should be a little more honest and make note of this fact each time they sell the idea of the arrivals lounge on their website .