Originally Posted by LPCJr
I agree that this is Marriott's responsibility. When Marriott chose to de-flag the property, that did not relieve them of the obligations it had to customers with reservations. As Seinfeld said, "you've taken the reservation, now you need to KEEP the reservation..."
It could have been the owner of the property who decided to "de-flag" the hotel. Whether the "flag" was transferred, sold or stripped, the existing reservations were transferred to the new owner, management or "flag." As long as Marriott acted in good faith up to the turnover, it’s difficult for me to believe that they can be held responsible for the subsequent actions of the other party.
I'm not a lawyer so maybe there is some legal responsibility and liability. To me, a hotel room doesn't rise to the level of legal action.