I have a question for all OnePass Reward experts.

1. Are the Northwest reward seats indicated on the wpaa site or nw site also available for onepass awards?

2. Do you need to point out award availabilty on NW or HP to the CO customer service reps? Do they hassle you over this?

3. Do the CO cust. service reps check out CO routes first and do you have a choice of airline to pick for your reward? Does CO make you take a CO route if it is available over a similar NW route?

4. Does CO/NW/HP allow domestic upgrades on award travel on onepass awards?

I've accumulated over 300,000 OnePass miles but have never redeemed any.

I want to be ready and educated before I face CO customer service!