Originally Posted by og
Was this on AA flights in the USA?
My previous xONE4 has surname / initial as you relate. The AA USA segments were OK with just that - but it was 9 months ago. Surely things have not changed that much?
Yep it was on both AA and CX. Both of them enter in the full name into the PNR (as it is seperate PNR) and the Passport numbers.
The last one I did was back in Dec 2004.
I think to be safe just call up CX and ask them to put a SSR into the AA booking alerting to the Full name and Passport name. This should NOT be a ticket reissue.