I recently bought a xONEx for Mrs og and myself. This was from CX in their downtown BKK office. All seemed fine until I rang AA to request seats on several sectors. They said "you have a problem, your ticket won't be accepted because you only have your first initial with your surname instead of your whole first name. You'll have to get it re-issued with the correct information".

Sent a message back to CX and their reply was that I'd have to pay a re-issue fee to them for them to re-issue with my full name on the ticket.

Needless to say, full name information was presented to CX when the ticket was bought. That may well be my word against theirs. AA also accepted the reservation because they issued an AA PNR back to CX with the confirmation of the bookings. Now, AA tells me that the ticket is not acceptable (even though they still made seat reservations at my request).

In addition, Mrs og's real name (surname and first name) is too long to fit on the ticket. I don't know how they will cope with this - but that is not the point at the moment.

Can I get some worldly advice on what to do - please fellow FTers. Should I hope for the best and front up at the AA desk (for a US domestic flight) and hope that they accept me? Should I get the tickets re-issued with full names - and how much of a fight is warrented to avoid the re-issue fee since the ticket was issued in the first place by CX with (what AA call) errors that make it not acceptable?