Originally Posted by WebTraveler
My flight changes have been minor. But after reading this forum the last few days, I am seeing that many people have many significant issues. The capacity level of alternative flights is also having an issue on the rebookings. Alaska is offering refunds, but people have made plans in good faith and are now screwed by Bill Ayer's (and his management team's) poor planning on this one. Very sad.
I hope someone out there is letting Ayer know the pain his poor planning is causing on people. Seems like Bill Ayer needs to be rattled a bit to step to the plate and be accountable.
I don't know enough to say anything conclusive on the issue, but the weight of the anecdotal evidence right now points to an intentional employee slowdown this summer to protest management actions such as going to contract rampers at SEA. Although the chronic delays that forced the schedule changes could conceivably be Ayer's fault, in all honesty it seems more likely that it's the line employees' fault.
Is there any industry in American history that has consistently had worse management-labor relations than the airline industry? I cannot think of a single legacy airline that has not gone through one or more periods of significant employee discontent. Either airline managers are a-holes across the board, or airline employees have unreasonable job expectations, or both...