Julie is indeed lovely, but my question really was, is there any feedback on any progress that was made in clarifying the moderator guidelines?

I have seen several instances where folks were banned for making very polite, logical posts, that in no way violated the TOS, and other instances where posters who launched vicious personal attacks on other FlyerTalkers, a clear TOS violation, where no action was taken, even when those attacks were properly reported.

Obviously there are always judgment calls involved in moderation and 99% of the time the FlyerTalk moderators do a great job, but there are those times when folks get suspended or banned for reasons that are not clearly stated in the TOS. It would very be helpful to all--both the moderators and the general FT public--to know what is and is not a bannable/suspendible offense before they were banned/suspended.

For instance, Randy has indicated that he does not want people to talk about moderator actions, because that is discussing specific FlyerTalkers. The only logical interpretation of that statement is that he doesn't want people to complain about, or praise, specific moderation actions, but it certainly does not include general discussions of moderation, including questions like, "What is a bannable offense?" or "What are the moderator guildelines?"

If what he meant was "Under no circumstances is anyone permitted to ask any questions (no matter how polite or logical) about moderation, or make any suggestion (no matter how intelligent or thoughtful) regarding, moderation", then that should be clearly stated in the TOS as a bannable TOS violation, so people would know the rules of the game.

As Randy has stated, our very vital and amazing community has been growing faster than a speeding bullet and it is hard for it to keep up with itself.

Here is a good example, on my trip to NYC this weekend, I serendipitiously met two crew members (one pilot and one FA) who were FlyerTalkers, and one newbie, all of whom spotted our tags and introduced themselves. We did, BTW, give the newbie our FT tag.

We now meet FlyerTalkers on almost every trip. Seven years ago that just didn't happen. What worked perfectly in a community of several hundred, just doesn't hack it in a community of 60,000. We need to constantly be adjusting, changing and adapting to the new challenges that the changing face of our community presents.