I'm waiting for my second 2500 bonus to post. It's been a few weeks. Last time it took three months and several e-mails.
What a PITA. I don't get why e-Rewards can't just automatically post the miles immediately, this "book and take a flight, wait for it to post, then wait even longer, then e-mail us and complain, etc., etc., etc." process sucks.
They should eliminate the "book/take a flight" requirement and save us all a lot of time and trouble. And they'd retain more customers if the miles credited quickly and correctly.
What a hassle. Then today they send me a $3 for 20 minute survey. Yeah, right