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Old Jun 9, 2005 | 11:28 am
  #19  
yvrguy
 
Join Date: May 2001
Location: BKK/YVR/EWR
Programs: SQ TPP, LH Senator, TG Gold, AA Platinum
Posts: 454
Originally Posted by eutow
What was the problem with her?
It was the delivery of her service. When asked for certain things--like water or tea, she simply forgot. Once she delivers the wrong entree--even though she clearly wrote down what I requested. Her service was slow depsite the fact the cabin only had 3 pax. She pours red wine when white wine was requested. She was less than pleased to prepare the bedding for me--and other passengers as well. Empty glasses were never collected or refilled. Everything seemed beneath her. If it happened once I would assume she was having a bad day. However, she is consistently "North American" with her service...yes, she is YVR based. Because I love flying I always give the cabin crew the respect they deserve--ie smile, say please and thank you, may I have at your convenience, etc. This is all just wasted on her.
Every other CX flight has been flawless. The cabin crew have always been delightful--even on the short 2 class flights. I am always treated like I am in First Class. Very personalized. When I have started flying CX after reaching SQ Solitaire--Cathay must be good.
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