Originally Posted by alvn
I routinely buy expensive paid first class tickets. And the Indian call center is one reason that I'm buying fewer tickets on UA these days.
Shouldn't UA get an exclusive phone line for paid first passengers such as this FTer?
I think UA should make an exclusive phone line for paid first passengers and another exclusive phone line for business passengers.
I know they pay a lot of money to UA, and I understand that they deserve better service than economy passengers, such like me, deserve.