I'm still fighting with them, I'm looking to the BBB, FTC (which accepted the complaint) and other agencies. I don't expect any real resolution from them, cellular isn't a regulated utility, but an getting a response for the billing fraud issue, which apparently, unknown to Cingular, is against the law.

I have canceled the phone, they immediatly turned the account over to collection, and have already made threats against my credit, again illegal. It's actually fun to call them or e-mail them, it's not getting resolved, but ties them up for a while.