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Thread: Beating HoKeY
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Old Oct 17, 2001 | 6:48 pm
  #3  
JonNYC
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Join Date: Mar 2001
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As I pointed out in this thread:
http://www.flyertalk.com/forum/Forum20/HTML/003396.html

it can and does happen that some agents make this mistake. I would love to think it is a de-facto de-enhancementization-- but at this moment I think it is just under-trained phone agents-- god bless 'em.
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