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Thread: AC.com credit card problems
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Old Jun 5, 2005 | 1:20 pm
  #15  
Tax Dude
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Join Date: Nov 2001
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I had the same problem with a cc about a month ago. Same ridiculous suggestions - lower case, etc. Total waste of time. In the end I got transferred to reservations and I had to pay the fee as well.

Maybe AC could take a page from Starwood's book and give you bonus points when their website isn't able to process an online reservation.
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