Yes, I was told exactly the same thing about all capitol letters in the name (which I didn't have anyways).

I bet you anything that this problem with the CC mechanism on the web site has to do with the new(er) US rules on supplying passenger info in advance of pending flights. Maybe the level of information coordination and tranfer isin't working.

By the way, when I did the ticket booking thing on-line, there was at some point an option where I could enter my passport number. I passed on that because I didn't know what it was at the time. Later, when looking at my AC online profile, there seems to be no place to enter the Passport number (CDN passport I'm talking about).

Can AC keep your passport number as part of your profile?

I'm expecting that when I do the kiosk checkin that it will ask me to type it in. I'd rather it would just already be part of my booking and stay with my profile.