Originally Posted by LPCJr
Does anyone know how long it takes guest services to post a missing stay after you fax in your bill? I faxed in a copy Wednesday morning and haven't seen anything yet.
I'm also confused as to why the stay didn't post in the first place. My number was on the bill, and stays always seem to post in 2 or 3 days. It's 10 days later, and no points.
I have very good luck with my stays posting within the 2 weeks MR requests. I also have good luck when I fax in the missing stay request. If it does not post within 24 hrs of faxing, I take the original fax and write "2nd request, please review" in black marker on the cover. I have only had to do that 2-3 times in several years, but it seems to get there attention. Points has always posted within 24 hrs of second request.