FlyerTalk Forums - View Single Post - Faxed in Missing Stay - How long to post?
Old Jun 3, 2005 | 7:51 am
  #2  
Volvic
 
Join Date: Sep 2004
Location: In a plane over Europe; I mean in the back of a plane over Europe !!!
Programs: HHonors, Scandic, Priority Club, Marriott, AF/KL FB, BAEC, AB TB, LH M&M
Posts: 860
Originally Posted by LPCJr
Does anyone know how long it takes guest services to post a missing stay after you fax in your bill? ..... It's 10 days later, and no points.
In my three cases less than a day BUT I first called the CSR, explained the reason behind my request for a quick post, ad later on I sent the fax to his/her attention with a few lines of explantion (just in case).

I hope it helps.
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