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Old Jun 2, 2005 | 9:11 pm
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ijgordon
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PVD-LAX Flight No Longer Offered

Why should you care?

Because this seemed to be the only direct (only 1 flight coupon needed, even though it was 1-stop via ORD) flight from the Northeast to the West Coast that DID NOT count as a transcon in the OWE rules. PVD is not in the "list" of cities in that rule. Flight discontinued effective sometime in the next few days.

My partner was ticketed on this flight on segment #19/20 on a OWE fare either today or tomorow, and wanted to postpone it until August. Fortunately, the AA RTW desk came through, and got an exception, and is allowing him to fly PVD-ORD-LAX, which of course requires a reticketing with an extra (i.e., 21st) segment. No charge of course, since it was their fault that they changed their schedules around. I just have to hope when he goes to reticket it at the CTO, they don't give him a hard time...

He had been prepared to reroute (with a waived reticketing fee) on a direct BOS-SLC flight and then purchase SLC-LAX for about $100 on DL, but AA did the right thing here from a customer service standpoint.
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