FlyerTalk Forums - View Single Post - UA Agents lying about why plane is late
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Old Jun 2, 2005 | 3:10 pm
  #7  
exerda
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Originally Posted by SNA1K
One time I was at MIA waiting for the incoming flight from LAX so that I could board the return to LAX in the middle of a thunderstorm (bordering on tropical storm) which was already delayed 2+ hours. I received the text message from EasyUpdate telling me my flight was cancelled and immediately approached the GAs. When I said "so we're cancelled?" they responded "We are?"

EasyUpdate and I knew the status before the GAs.
I have sat at ROA before due to winds, and using the free wireless there been checking every possible routing to get me in the air. One time, the GA was announcing another 2 hours of delay (2:30 pm flight at that point delayed to 8:30pm), and I noticed the flight status online departure time had gone from 8:30 to 7:05. This was news to her, but welcome news nonetheless We started boarding about 25 minutes later, as soon as the plane had landed and been serviced.

Last time I was there, pax in the gate area were grumbling about their flight being delayed an hour. I checked online, and it was on-time. Sure enough, the guys down at ticketing were showing a delay that had since been resolved, and the plane left on time.
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