Originally Posted by SAtransplant
Attn : Katie Leilous
You asked your customers to give you a free pass on
the Langham Hotel fiasco and when I ask the same of
you - cancelling within 24 hours of booking - your
people shine me on.
Could you re-investigate this and get back to me? ............
A betting man sez they will not honor your request to cancel... but it is a good thing that they continue to "hear" about their poor past behavior on this issue. Keep at 'em.