Continental was geat for miles and upgrades, but is terrible for redemption. I am amazed that for having over 1M on them I cannot confirm a Business First ticket to Hawaii or Europe. On American,Delta,United if you have the miles it's yours. If your a loyal One Pass member (like I was) just wait to you have a off year, I got knocked down to nothing and to use my miles it was good luck. So the same I say to you!