This new mailer SUCKS!! I would like to know how Southwest and other airline customers can reach silver with 2 new flights and gold with 5 flights. I think Continental has forgotten who got them where they are today. The loyal customers. There has to be some sort of action. I have been calling everyone about this. I have flown 49 legs this year. Why should I have to fly 60 to reach gold when any Tom, Dick or Harry can get it for 5 RTs?