Join Date: Feb 2002
Location: DEN (Boulder) ~ UA 1K, Hyatt Diamond, US Gold, Marriott Platinum, Starwood Gold, LH SEN
Programs: Hyatt, United, Starwood, USAir, Marriott, Lufthansa, Hilton
Posts: 1,514
Upsetting given we live in Colorado...
Given the fact that we can get to this Park Resort without getting on an airplane and get there and back on one tank of gas, we would head there more often.
Unfortunately we just felt it was an attitude problem. I know Diva mentioned she thought Bonita had a mismanagement problem, which I have never seen. I just found out that IHH and Mrs. IHH (IndyHyattHopper, to those of you who don't know my dad -- Diamond since 1987) are in the Top 50 club of Hyatt Bonita and they reported that there was a HUGE change of personnel at my favorite stateside Bonita.
Diva ... we will let you know if Bonita gets back up to snuff...
Meanwhile, I guess I got VERY used to living in Europe!
I know a lot of you have had problems at the DTC, where I am the Customer of the Year (whatever THAT means!!!) For the time / energy / etc. I will stick to the DTC instead of the PHBC!
Off to Chicago next weekend...