Originally Posted by elliscm
Never, ever again. The worst part is this stupid shuttle bus system they have for connecting flights in Chicago. If I was going directly from Chicago to Phoenix, maybe it would not have been a problem. They just seemed incompetent at every level.
Well you're in luck - ATA discontinued their commuter operations.
However, I believe they actually had a new commuter area for the short flights at midway operations that avoided the shuttle bus.
When I road the shuttle bus, I found it annoying, though didn't have any of those major problems that you did.