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Thread: Cancelled Flights - AA Calls??
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Old May 26, 2005 | 3:39 am
  #12  
grouse
 
Join Date: Jul 2003
Location: Toronto
Programs: AC, AA, DL, UA
Posts: 1,604
I know these outgoing calls go into a queue for agents to deal with. Is it the case that there aren't enough agents to make all the necessary calls?
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