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Thread: Why do p.s. flights have 2 classes of award inventory?
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Old May 25, 2005 | 8:02 pm
  #10  
WindFlyer
 
Join Date: Jan 2004
Location: port broad reach
Programs: NorthSails® | Starboard | ION
Posts: 6,525
Originally Posted by EPS
Maybe I should have gone with Capital One?

I just ran into this problem, as well as a few others. As long as passengers are willing to fork over $15 for the "privilege" of talking to a telephone reservation agent, I suspect United has a strong financial disincentive to make the web site actually usable for premium cabin award redemption...
...while I don't disagree with you about the website... I think that the $15 is chump change compared to cost of redeeming a "no-hassle" CapitalOne award (basically, they assess miles based on ticket price).
Last edited by WindFlyer; May 25, 2005 at 8:13 pm Reason: formatting
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