There's a button that says, "OH NO! Not Another Learning Experience!" I know I've worn one often enough - maybe Randy could use one of those right now.
Am I right in thinking that a good deal of the anger vented about the chat was a result of unrealistically high expectations? That's flattering in its own way, which Randy undoubtedly doesn't need telling, but it can't hurt to mention it.
I had no idea what to expect from a technical point of view, but found the pace excruciating. That only emphasized the puerility of most of the questions.
Certainly I'd hoped for, but had very small expectation of, real answers from the Delta reps, but at least the questions could have been more pertinent. Perhaps Randy or his staff were trying to cover too many bases? Perhaps Ms. Pierce and Mr. Pinto insisted on selecting the questions they would answer?
I posted on hnechets' and BizJet's topics during the chat. If that was rude, I do apologize, but it was driving me nuts. I don't think my posts "flamed Randy" - I don't in fact understand what precisely djlawman et al are referring to. Sorry if I sound ignorant - I'm still pretty new here.
It was a fine idea. The execution left a lot to be desired. That doesn't mean I don't appreciate the idea and the effort that went into it - I do! The real trick is building on the learning experience.