RE: people flamming Randy while he was still logged on.

Maybe they were trying to get his attention. After so many of us took time to submit questions ahead of time, and then they SLOWLY used insane questions like "When do my miles expire?" and "Why cann't I combine miles from another airline?" to get through. Then they fill up the text with notices of the transcript being posted later if you were unable to attend (duh, we were online), and telling us to limit our questions and spending almost as much time on trivia questions.

By the way, even after telling us over and over they would post the transcript, the one posted is missing part of the first session, and the second session is not posted at all.