Originally Posted by JDiver
I generally use the heck out of flight status information - easy, and surer than hit-or-miss calls when things happen, to my cell phone instead of the phone AA has on record.
The odd thing is that I did have a flight notification set up (which generally works great). It did not send an email that the flight was cancelled either.
I send AA an email....they gave me some miles and gave my wife (PLT) 8 stickers.