Reserved Exit Row, Online check-in with Exit Row seat, but…
Details: Flight 1 (DCA to SEA), Tues 5/24/05
Reserved Exit Row, Online check-in with Exit Row seat, boarded the plane with the assigned seated to find out there must have been a plane change and I didn’t get a new seat assigned to me.
After the confusion between me and the other passenger and having the FA check with the ticket counter, I got assigned a new seat in row 20!
Is this normal?!? Why wouldn’t AS re-assigned me to the new exit row?!? Esp as a Gold.