Originally Posted by TSASuper
Allow me to clarify...
If the passenger is a selectee and they ask if the shoes need to come off, I advise them that they can either remove them now, or if our hand wand alarms on the shoes, they will be removed then. I make a point to advise the elderly or anyone else that appears to have some form of difficulty with removing the shoes. At least the shoes can be removed while they are seated.
If the shoes alarm the hand wand, they will come off. Can't help that.
I do the same thing. If a passenger is a selectee, I give them the choice of either removing their shoes before they pass thru the WTMD or to wait until they are at the wanding area. It's their choice and I offer them the convenience of making that choice.
Same goes with passengers who tell me in advance that they have surgical implants such as knee or hip replacements which they know will alarm the WTMD. I advise them that we'll still need to screen their shoes, but for their convenience, they may want to keep them on and remove them when seated in the wanding area.
I really don't understand any negative reactions to this. I see this as a courtesy. Appears that TSASuper sees it as a matter of courtesy as well.