Originally Posted by Jerry_Maguire
Walk 30 feet to the Club World check in, and less than 30 min after arriving at the airport I was in the queue for security, and 20 min after than seated in the BA lounge having the first coffee for the day.
Were the electronic birds chirping for you? I thought it was a nice touch.
It's amazing how BA can have such Jekyll and Hyde personas - I had another call with the Toronto BA RTW desk yesterday regarding a reissue that once again was a study in customer anti-service, but when I think of the IST people I get all warm and fuzzy. Go figure.
(No, honey, not that way.)