<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Cobijonz:
Anyone else getting the following error when you try to add an itinerary purchased off-line? It has been happening all morning.
We're sorry, but eService Online was unable to complete your request due to a technical problem. Please try your flight reservation later or call 1-800-300-1547 for assistance.</font>
I've been getting that same response on an upcoming ticketed flight. After 2 tries calling tech support with no success, I finally emailed CO, and they said it was because I am waitlisted for BusinessFirst on my outbound segment. Until all parts of the reservation are confirmed, the online feature won't work. I wonder why it just doesn't show the current coach assignments.